Delivery Information
Costs and policies
- Orders are usually delivered within 3 working days.
- All items are fully insured.
- From this website we do not provide international shipping; however, we have local versions of online stores in many countries. If you need to check whether it can be shipped overseas, please select the receiving country from the link provided on each page of the website.
- We cannot ship to a post office box. Orders at such addresses will be automatically deleted by the system.
- The prices of the machines and accessories on the website are the prices of leaving the factory, excluding freight and other expenses..
- Customized machines, tailored to your specific options, therefore require longer processing times and delivery times. Usually customized product delivery time is based on specific agreements.
Delivery
- We will send you a shipping confirmation email as soon as your order is shipped, which contains the details of the shipping company and the tracking number of the package.
- You can always go to the "My Account" page of www.im-productions.com to track the status of your order.
- Remember to check the condition of the package when the goods are delivered. If there are any abnormalities or doubts, they can be rejected for acceptance or temporarily accepted with reservations.
For any information, please contact us.